Privacy Policy
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<h1>Privacy Policy</h1>
<p><strong>Last updated:</strong> 19/01/2026</p>
<p>
Heavy machinery and vehicle detailing (“we”, “us”, “our”) operates <strong>[your website URL]</strong> and provides heavy machinery
and vehicle detailing services in New South Wales, Australia.
</p>
<p>
We are committed to protecting your privacy and complying with the
<strong>Privacy Act 1988 (Cth)</strong> and the
<strong>Australian Privacy Principles (APPs)</strong>.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
</p>
<hr>
<h2>1. Information We Collect</h2>
<h3>Personal Information</h3>
<p>We may collect personal information including:</p>
<ul>
<li>Name</li>
<li>Email address</li>
<li>Phone number</li>
<li>Business name and address (if provided)</li>
<li>Vehicle or machinery details you voluntarily submit</li>
</ul>
<h3>Non-Personal / Technical Information</h3>
<ul>
<li>IP address</li>
<li>Browser type and device information</li>
<li>Pages visited and time spent on our website</li>
<li>Date and time of access</li>
<li>Cookies and analytics data</li>
</ul>
<p>
We only collect information that is reasonably necessary for our business operations
or where you have provided consent.
</p>
<hr>
<h2>2. How We Use Your Information</h2>
<p>We use your information to:</p>
<ul>
<li>Respond to enquiries and provide quotes</li>
<li>Book and perform detailing services</li>
<li>Communicate regarding appointments or services</li>
<li>Improve our website and customer experience</li>
<li>Meet legal and regulatory obligations</li>
</ul>
<p>We do not sell or rent your personal information.</p>
<hr>
<h2>3. Google Analytics</h2>
<p>
Our website uses <strong>Google Analytics</strong>, a web analytics service provided by Google LLC,
to help us understand how visitors use our site.
</p>
<p>Google Analytics may collect information such as:</p>
<ul>
<li>Pages visited</li>
<li>Time and date of visits</li>
<li>Browser and device type</li>
<li>General location data (city-level)</li>
</ul>
<p>
This information is used to analyse website traffic and improve our services.
Data collected by Google Analytics may be stored on servers located outside Australia,
including the United States.
</p>
<p>
You can opt out of Google Analytics by disabling cookies in your browser
or using Google’s opt-out browser add-on.
</p>
<hr>
<h2>4. Cookies</h2>
<p>
Cookies are small files stored on your device that help improve your browsing experience.
We use cookies to analyse website traffic and functionality.
</p>
<p>
You can control or disable cookies through your browser settings.
Disabling cookies may affect how parts of our website function.
</p>
<hr>
<h2>5. Disclosure of Personal Information</h2>
<p>We may disclose personal information:</p>
<ul>
<li>To service providers who assist us in operating our business (e.g. website hosting)</li>
<li>Where required by law or legal process</li>
<li>To protect our rights, property, or safety</li>
</ul>
<p>
We take reasonable steps to ensure third parties handle personal information securely
and in accordance with Australian privacy laws.
</p>
<hr>
<h2>6. Data Security</h2>
<p>
We take reasonable steps to protect personal information from misuse, loss,
unauthorised access, modification, or disclosure.
However, no method of transmission over the internet is completely secure.
</p>
<hr>
<h2>7. Access and Correction</h2>
<p>
You may request access to the personal information we hold about you
or request corrections if the information is inaccurate.
Requests will be handled in accordance with the Privacy Act 1988.
</p>
<hr>
<h2>8. Overseas Disclosure</h2>
<p>
Some service providers (including Google Analytics) may store or process data outside Australia.
We take reasonable steps to ensure any overseas disclosures comply with Australian privacy laws.
</p>
<hr>
<h2>9. Changes to This Policy</h2>
<p>
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
</p>
<hr>
<h2>10. Contact Us</h2>
<p>
If you have any questions about this Privacy Policy or wish to make a privacy request,
please contact us:
</p>
<p>
<strong>Heavy machinery and vehicle detailing</strong><br>
Email: <a href="mailto:youremail@example.com">youremail@example.com</a><br>
Phone: 0466800902<br>
Address: Heavy machinery and vehicle detailing, NSW, Australia
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